Coming Up With a Strategy

Week 2

For this week’s assignment I had to find a business owner and ask them what they want from a website, what their business strategy is and how the website would fit into it. After writing a detailed document about it, I should create the website architecture. Last, I was to create the website design strategy and justify all the major decisions I make on domain registration and hosting, design, target audience and programming.

ABOUT THE BUSINESS

Name
Flores Marta (fictitious client)

Product or service
Flores Marta is a small local florist’s located in Valladolid, Spain. We offer flower arrangements for events, interior decoration, funeral flowers and gifts. We receive part of our flowers and plants directly from Holland, one of the world’s biggest producers. Besides, we have our own nursery in the town’s outskirts, where we grow the rest of our products. This way, we guarantee the freshness of our plants and flowers, so they last longer.

BUSINESS STRATEGY

Business’ Name 
Flores Marta

Mission Statement
Normalise flowers and plants’ use in day-to-day life by offering fresh, durable and affordable arrangements and solutions.

Objectives
1 – Sell flowers and plants
2 – Offer a wide variety of floral arrangements
3 – Grow a trust relationship with the community

Value Proposition
1 – Fresh and long-lasting products
2 – Personalised arrangements
3 – Support local commerce and community

Elevator Pitch
Flores Marta guarantees fresher, longer-lasting cut flowers in your home or event.

How the website would fit into your business strategy
I want my website to showcase the work we do, showing photos of the bouquets and arrangements we prepare. Initially, we will not sell online because we prefer to create a relationship with the clients first and offer them personalised assistance. We want to use the web as a catalogue for our customers, where they can also find the contact details and address for them to contact or visit us. In the future, when the community has grown, we would like to introduce online shopping. The web should clearly state the origin of our products and our involvement in the local community. I want the website to reflect our brand with a fresh, clean design. It must be easy to navigate. 

WEBSITE ARCHITECTURE

WEBDESIGN STRATEGY

Domain and hosting
The domain name suggested to my client is the business’ name, which is relevant, memorable and usable. For the suffix, we chose .com since it is available. We also decided to purchase .es, the specific suffix in Spain, and redirect it to http://www.floresmarta.com. For hosting, I recommended BlueHost, as it is currently ranked as one of the best services for small businesses, ideal for WooCommerce and very popular for WordPress sites.

Design
The website design will be clean and fresh, intuitive and user-friendly with a focus on visual content. It will display correctly in all browsers and be responsive on mobile. A picture carousel in the website header will show the florists’ most relevant work. The web will only be updated occasionally on special dates. The business’ Instagram feed will be displayed on the site to show pictures of the latest orders and work.

Target Audience
My client wants to target local women between 25 and 55 who enjoy shopping in their town and support local businesses.

Programming
The web will be built in WordPress, as it is easier for my client to manage the occasional updates they might need. Some features can be customised with additional CSS and modifying the PHP files. Once they are ready to add online orders, it will be easy to add WooCommerce to the web to create the shop.

Market Your Website

Week 27

Now that you have built and tested your website, I would like you to market it. Let’s say that your budget is NOK 10 000 (or 1800 $ US). Please do the following:

  • Do some research on what advertising costs. You could for instance contact your local newspaper, print shop and other websites.
  • Make a detailed list of how you would market your website. Remember to keep your budget in mind.
  • What if you had double the budget? Come up with a second marketing strategy, this time with NOK 20 000 at your disposal. (3600 $ US)
  • Come up with a viral idea. It doesn’t have to be a video; it can be guys dancing at the airport in gorilla suits. You can use ANYTHING that is at your disposal. Be creative!

The website provides information about the town of León, located in the north-west part of Spain. Advertising the web on the local radio or newspaper didn’t seem like a good idea since I’d be reaching people who already live in the city or are familiar with the place. Besides, when it comes to a webpage, I think it’s better to promote it online, where the potential users will only have to click on a link, rather than remember its name or URL.

10000 NOK (930€)

  • Facebook and Instagram accounts (free). I would focus on creating quality content to attract and grow audience overtime.
  • Facebook ads (average cost-per-click is 0.97$). Limit to 150€.
  • Instagram ads (cost-per-click from 0.20 to 2€). Limit to 150€.
  • Hire an influencer (500€ for 50.000+ followers) who would show the website to their supporters.
  • Print 500 leaflets (110€). I would initially leave the leaflets in neighbouring provinces’ tourist offices.

20000 NOK (1860€)

  • All of the above.
  • Viral idea – Create a promotional video (up to 2 minutes long) about the city and the activities that one can enjoy when visiting (700€). This video would be used on social media to advertise the website. I’d also create an Instagram contest in which people have to find the answers to three questions about León in the promotional video. Those who answer all the questions correctly get the chance to win a weekend getaway for two. This costs 200-250€ because the hotels and restaurants would offer low prices as they get the promotion through the contest as well.

Sources:
https://www.cronoshare.com/blog/cuanto-cuesta-contratar-influencer/
http://imprimirfolletosyposters.es/blog/cuanto-cuesta-imprimir-folletos/
https://www.oberlo.com/blog/facebook-advertising-cost
http://www.videos-corporativos.com/videos-corporativos-para-empresas-en-leon/provincia/
https://influencermarketinghub.com/how-much-does-it-cost-to-advertise-on-instagram/